Food Allergies

If you have a food allergy you first need to be sure you have medical documentation from your medical provider. 

The documentation must be:

  • What tests were performed to diagnose your food allergy
  • All foods that you are allergic to must be have documented tests
  • Food allergy tests must be within two years.  It’s a good idea to be retested before you arrive at Syracuse University.

Send medical documentation to Ruth Sullivan, MSEd, RDN, CDN at:
201 Ainsley Drive, Syracuse, NY 13244 or email at
Contact Ruth Sullivan if you have any questions.

Food Services will assist you when eating on campus. Our staff are trained to serve students with food allergies. All of our dining centers are equipped to accommodate students who are allergic to the Big 8 allergens (peanuts, tree nuts, milk, eggs, shellfish, fish, wheat and soy) and special diets including gluten free, vegan, and vegetarian.

How to Use the Dining Center Menu

Our daily menu is available on the Food Services web site. You can find it here: Daily Menu and Nutrition 

There is a link on the home page that will take you to the menu. If you have a food allergy, this menu will help you plan your meal before you go to the dining center. The menu clearly indicates which foods are vegan, vegetarian and which contain the “Big 8” food allergens.

Menu items in the dining centers also have labels with QR codes. Scan the code to see nutrition information and allergens in the food.

Finding the Food You Need in our Dining Centers

Read the Menu
Always read the menu before going to the dining centers. This will help you feel more confident knowing what is available. If you don’t see an item in the dining center that is listed on the menu, ask for it. While in the dining center, if you see an item that is not on the on-line menu, ask the staff what is in the item. Be sure to ask the full-time staff, those wearing the chef coats.

Specialty Areas
Every dining center has vegan, vegetarian, and gluten-free areas. All the foods in these areas are produced on separate equipment and are handled completely separate of the other foods in the dining centers to minimize cross-contact. Shaw Dining also serves kosher and halal meals.

A Place for Nuts
The only peanut item we offer is a peanut butter PC (portion control cup). Please check with the management staff to locate where the PCs are kept in your dining center. The only tree nuts we serve are almond milk for cereal and coconut does appear in some of our recipes.

Special Orders
If you would like to request a particular food item, talk to your dining center manager or email them. Special orders come at no additional cost to you and is part of your meal plan. We will do our best to accommodate your requests.

Dining Center Contacts

Communication is Key
If you are unsure about a particular product or its ingredients, please ask a staff member. If they are unable to answer your question, they will find someone who can help you. Or email us at:

Venturing Out
You don’t have to limit yourself to eating only in the dining centers. All Food Services facilities can accommodate students with food allergies. The staff in these units have had food allergy training so they will be able to help you choose foods if you have questions.

Other Resources
If you have an allergy to a food item that is not one of the “Big 8”, please contact Ruth Sullivan to discuss.