Syracuse University Vending Services operates more than 280 beverage, snack and service machines that credit, mobile pay, or ‘CUSE Cash. Machines are located in all residence halls, most academic buildings, and throughout the Syracuse University and ESF campuses. Services are available 24 hours a day in residence halls and during regular business hours in all other buildings. Syracuse University Vending is dedicated to providing you with the best possible service and products.

Where can I get a refund?

We are proud of the service we provide to the University community and we are always happy to hear from our customers. We ask that our customers contact us when they encounter a problem with the vending machines.  If you’re not satisfied with your vending experience, please scan the QR code on the machine to request assistance or call: 315.443.2646.

Contact Us

For more information about vending machines and debit cards, call the vending office at: 315.443.2646 or send an email to