Guide to Planning Your Event

[View this guide in a pdf infographic]

Campus Catering stands ready to accommodate your needs, providing full-service catering to all University locations. Campus Catering has developed the following policies to help ensure your event is successful and memorable.

Prior to reaching out to the department, we encourage you to review the Syracuse University Catering Policies. Of critical importance is the 30-day notice for all events requiring alcohol.

In preparation for your event, the below guidance provides deadlines for event information and contract creation. In order to preserve operational excellence, all catering orders must be requested no less than 12 business days before your event.

We ask that the event be initiated by filling out the online Catering Event Order Form. The information in the online form allows the location of the event to be confirmed, all labor to be scheduled per staff union contracts, and all service equipment and resources secured.

After Submitting the Catering Event Form

Within two business days of your submission, you will receive an email with an Orange Tracker ticket number, and your catering sales representative (CSR) will be assigned. The CSR will contact you to confirm the event information required to provide a proposal.

Eight business days before your event you will receive your initial proposal to review and edit.

Six business days before your event your CSR will confirm your event details and send the contract to be signed. No further additions can be made after this date, but reductions can be made up to three days before the event.

Four business days before your event, contracts must be signed. Scheduling is finalized for production, delivery, and service.

Note: Billing adjustments may be requested up to seven business days after the event by contacting your CSR. A final bill will be delivered within 14 days.