Syracuse University Food Services has had strict food safety and sanitation standards for decades. Employees have regular, ongoing food safety training through the ServSafe program. This program, administered through the National Restaurant Association Educational Foundation, is the most widely-recognized food safety program in the industry. Ninety percent of Food Services management staff has been ServSafe recertified within the past two months.

Food Services has maintained vigilance with these already-existing protocols and has added additional safety precautions in light of the COVID-19 pandemic. Below is a list of safety measures Food Services has taken to ensure the safety of our customers and employees:

Safety and Procedures:

New Food Policies:

  • Customers are encouraged to use the GET app to pay for purchases. The GET app payment can be used for meal plan equivalency and SUpercard funds.
  • Students can use Grubhub to order meals from Goldstein Dining Center. It is also available for items from the South Campus Express convenience store. Food Services will deliver groceries ordered through Grubhub to student apartments on South Campus.
  • Meals are only available to go, the dining room in Goldstein Dining Center has been closed
  • Additional food selections have been purchased for convenience stores, so students may choose from a larger variety of frozen, refrigerated, and shelf-stable products

Catering Events:



Additional Employee Safety Measures

  • All employees must wash hands and change gloves frequently
  • All employees must practice proper personal hygiene and appearance policies
  • Employees are told not to come to work if they are sick
  • Employees are instructed to notify their manager if they are sick or have been in close contact with someone who is sick
  • Fact sheet distributed to Food Services employees on how to stay safe (pdf)